Conway Jewellers: Malvern’s Timeless Treasure

For over half a century, Conway Jewellers has been a cornerstone of Malvern, Victoria, standing as the suburb’s oldest established jewellery store. Since opening its doors in 1966, this family-run business at Shop 5, 116-120 Glenferrie Road, has woven itself into the fabric of the community, offering not just exquisite jewellery but a legacy of craftsmanship, trust, and personalised service. With a commitment to quality and a passion for creating lasting memories, Conway Jewellers continues to sparkle as a beacon of elegance in Melbourne’s vibrant retail scene.

A Legacy Forged in Time

Conway Jewellers began its journey in an era of change, coinciding with Australia’s transition to decimal currency in 1966. From those early days, the store has grown into a beloved institution, serving generations of Malvern residents and beyond. The business has remained steadfast through the decades, adapting to modern tastes while preserving the traditional craftsmanship that defines its ethos.

In 2007, Yvette took the reins from her brother Tim, infusing the store with her creative vision. Her vibrant and imaginative displays have transformed the shop’s windows into a captivating showcase of fine jewellery, drawing in passers-by with their allure. Yvette’s feminine touch has broadened the store’s appeal, ensuring that every piece tells a story, whether it’s a timeless classic or a bold, contemporary design. Her leadership has solidified Conway Jewellers’ reputation as a destination for those seeking something truly special.

A Treasure Trove of Fine Jewellery

Conway Jewellers offers an extensive range of pieces that cater to diverse tastes and occasions. From engagement and wedding rings to gold, silver, and South Sea pearl jewellery, the store’s collection is as varied as it is exquisite. As official stockists of Citizen Eco Drive and Smile Solar Watches, Conway ensures that customers can adorn themselves with timepieces that blend style and sustainability.

What sets Conway Jewellers apart is their dedication to bespoke craftsmanship. Their experienced jeweller handcrafts one-off designs, sourcing high-grade diamonds to create pieces that are as unique as their wearers. Whether it’s a custom engagement ring destined to mark a lifelong commitment or a delicate necklace crafted for a milestone celebration, Conway’s creations are imbued with meaning and meticulous attention to detail.

Expert Repairs and Restoration

Beyond crafting new treasures, Conway Jewellers excels in breathing new life into cherished pieces. Their in-house repair service is renowned for its precision and reliability, handling 99.9% of the jewellery brought to them – even those sentimental costume pieces customers hesitate to entrust. From resizing rings to replacing missing stones and fixing broken chains, the team ensures that every piece is restored to its former glory.

The store is fully equipped to clean and assess jewellery, helping to prevent stone loss and minimise the need for extensive repairs. Their pearl-threading specialist, with over 40 years of experience, offers a first-class service, restringing pearls with unmatched skill. For those needing valuations for insurance purposes or claims, Conway works with a registered valuer boasting over 50 years of expertise, ensuring accuracy and peace of mind.

Watch enthusiasts also find a haven at Conway Jewellers. The store provides a wide range of watch repair services, from battery and strap replacements to comprehensive overhauls for prestigious brands like Omega, Rolex, and IWC. With a no-obligation, no-cost quotation service and a six-month guarantee on all watch overhauls, customers can trust Conway to keep their timepieces ticking flawlessly.

A Personal Touch in Every Interaction

At Conway Jewellers, customer service is more than a promise – it’s a tradition. The team takes pride in offering personalised guidance, whether helping a nervous groom-to-be select the perfect engagement ring or advising on the best care for a family heirloom. Many repairs, such as battery replacements or minor adjustments, can be completed while customers wait or browse the nearby Glenferrie Road shops. This efficiency, combined with a warm and welcoming atmosphere, has earned Conway a loyal following.

The store’s commitment to going “above and beyond” is evident in every interaction. As their mission states, they aim to deliver their very best work every day, addressing customers’ needs with creativity and care. This dedication is reflected in the glowing reviews from clients who praise the staff’s professionalism, attention to detail, and willingness to tackle even the most challenging repairs.

Adapting to the Times

Conway Jewellers has navigated challenges with resilience, including adapting to the COVID-19 pandemic. Their current hours, Monday to Thursday from 11 am to 4 pm (with appointments available after 4 pm), reflect their commitment to accessibility while prioritising safety. Customers can contact the store at (03) 9509 1065 or via email at conway.jewellers@bigpond.com to book appointments or inquire about services.

The business also embraces environmentally friendly practices, aligning with their goal to create value for customers while inspiring sustainable solutions. This forward-thinking approach ensures that Conway Jewellers remains relevant in a rapidly changing world, all while staying true to its roots.

A Gem in Malvern’s Crown

Located in the heart of Malvern’s bustling Glenferrie Road, Conway Jewellers is more than a store – it’s a destination where memories are crafted, heirlooms are preserved, and dreams are brought to life. For over 50 years, this family-run business has upheld a tradition of excellence, blending old-world craftsmanship with modern innovation. Whether you’re searching for a dazzling engagement ring, a timeless watch, or expert repair services, Conway Jewellers offers an experience as enduring as the pieces they create.

Visit Conway Jewellers at Shop 5, 116-120 Glenferrie Road, Malvern, Victoria, and discover why this iconic store continues to shine as brightly as the jewels in its cases.